chatgpt

2 posts

line

A Business Trip to Japan After Only (opens in new tab)

Joining the Developer Relations (DevRel) team at LINE Plus, a new employee was immediately thrust into a high-stakes business trip to Japan just one week after onboarding to support major global tech events. This immersive experience allowed the recruit to rapidly grasp the company’s engineering culture by facilitating cross-border collaboration and managing large-scale technical conferences. Ultimately, the journey highlights how a proactive onboarding strategy and a culture of creative freedom enable DevRel professionals to bridge the gap between complex engineering feats and community engagement. ### Global Collaboration at Tech Week * The trip centered on participating in **Tech-Verse**, a global conference featuring simultaneous interpretation in Korean, English, and Japanese, where the focus was on maintaining operational detail across diverse technical sessions. * Operational support was provided for **Hack Day**, an in-house hackathon that brought together engineers from various countries to collaborate on rapid prototyping and technical problem-solving. * The experience facilitated direct coordination with DevRel teams from Japan, Thailand, Taiwan, and Vietnam, establishing a unified approach to technical branding and regional community support. * Post-event responsibilities included translating live experiences into digital assets, such as "Shorts" video content and technical blog recaps, to maintain engagement after the physical event concluded. ### Modernizing Internal Technical Sharing * The **Tech Talk** series, a long-standing tradition with over 78 sessions, was used as a platform to experiment with "B-grade" humorous marketing—including quirky posters and cup holders—to drive offline participation in a remote-friendly work environment. * To address engineer feedback, the format shifted from passive lectures to **hands-on practical sessions** focusing on AI implementation. * Specific technical workshops demonstrated how to use tools like **Claude Code** and **ChatGPT** to automate workflows, such as generating weekly reports by integrating **Jira tickets with internal Wikis**. * Preparation for these sessions involved creating detailed environment setup guides and troubleshooting protocols to ensure a seamless experience for participating developers. ### Scaling AI Literacy via AI Campus Day * The **AI Campus Day** was a large-scale event designed for over 3,000 participants, aimed at lowering the barrier to entry for AI adoption across all departments. * The "Event & Operation" role involved creating interactive AI photo zones using **Gemini** to familiarize employees with new internal AI tools in a low-pressure setting. * Event production utilized AI-driven assets, including AI-generated voices and icons, to demonstrate the practical utility of these tools within standard business communication and video guides. * The success of the event relied on "participation design," ensuring that even non-technical staff could engage with AI concepts through hands-on play and peer mentoring. For organizations looking to strengthen their technical culture, this experience suggests that integrating new hires into high-impact global projects immediately can be a powerful onboarding tool. Providing DevRel teams the psychological safety to experiment with unconventional marketing and hands-on technical workshops is essential for maintaining developer engagement in a hybrid work era.

line

We held AI Campus Day to (opens in new tab)

LY Corporation recently hosted "AI Campus Day," a large-scale internal event designed to bridge the gap between AI theory and practical workplace application for over 3,000 employees. By transforming their office into a learning campus, the company successfully fostered a culture of "AI Transformation" through peer-led mentorship and task-specific experimentation. The event demonstrated that internal context and hands-on participation are far more effective than traditional external lectures for driving meaningful AI literacy and productivity gains. ## Hands-on Experience and Technical Support * The curriculum featured 10 specialized sessions across three tracks—Common, Creative, and Engineering—to ensure relevance for every job function. * Sessions ranged from foundational prompt engineering for non-developers to advanced technical topics like building Model Context Protocol (MCP) servers for engineers. * To ensure smooth execution, the organizers provided comprehensive "Session Guides" containing pre-configured account settings and specific prompt templates. * The event utilized a high support ratio, with 26 teaching assistants (TAs) available to troubleshoot technical hurdles in real-time and dedicated Slack channels for sharing live AI outputs. ## Peer-Led Mentorship and Internal Context * Instead of hiring external consultants, the program featured 10 internal "AI Mentors" who shared how they integrated AI into their actual daily workflows at LY Corporation. * Training focused exclusively on company-approved tools, including ChatGPT Enterprise, Gemini, and Claude Code, ensuring all demonstrations complied with internal security protocols. * Internal mentors were able to provide specific "company context" that external lecturers lack, such as integrating AI with existing proprietary systems and data. * A rigorous three-stage quality control process—initial flow review, final end-to-end dry run, and technical rehearsal—was implemented to ensure the educational quality of mentor-led sessions. ## Gamification and Cultural Engagement * The event was framed as a "festival" rather than a mandatory training, using campus-themed motifs like "enrollment" and "school attendance" to reduce psychological barriers. * A "Stamp Rally" system encouraged participation by offering tiered rewards, including welcome kits, refreshments, and subscriptions to premium AI tools. * Interactive exhibition booths allowed employees to experience AI utility firsthand, such as an AI photo zone using Gemini to generate "campus-style" portraits and an AI Agent Contest booth. * Strong executive support played a crucial role, with leadership encouraging staff to pause routine tasks for the day to focus entirely on AI experimentation and "playing" with new technologies. To effectively scale AI literacy within a large organization, it is recommended to move away from passive, one-size-fits-all lectures. Success lies in leveraging internal experts who understand the specific security and operational constraints of the business, and creating a low-pressure environment where employees can experiment with hands-on tasks relevant to their specific roles.