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naver

VLOps:Event-driven MLOps & Omni-Evaluator (opens in new tab)

Naver’s VLOps framework introduces an event-driven approach to MLOps, designed to overcome the rigidity of traditional pipeline-based systems like Kubeflow. By shifting from a monolithic pipeline structure to a system governed by autonomous sensors and typed messages, Naver has achieved a highly decoupled and scalable environment for multimodal AI development. This architecture allows for seamless functional expansion and cross-cloud compatibility, ultimately simplifying the transition from model training to large-scale evaluation and deployment. ### Event-Driven MLOps Architecture * Operations such as training, evaluation, and deployment are defined as "Typed Messages," which serve as the primary units of communication within the system. * An "Event Sensor" acts as the core logic hub, autonomously detecting these messages and triggering the corresponding tasks without requiring a predefined, end-to-end pipeline. * The system eliminates the need for complex version management of entire pipelines, as new features can be integrated simply by adding new message types. * This approach ensures loose coupling between evaluation and deployment systems, facilitating easier maintenance and infrastructure flexibility. ### Omni-Evaluator and Unified Benchmarking * The Omni-Evaluator serves as a centralized platform that integrates various evaluation engines and benchmarks into a single workflow. * It supports real-time monitoring of model performance, allowing researchers to track progress during the training and validation phases. * The system is designed specifically to handle the complexities of Multimodal LLMs, providing a standardized environment for diverse testing scenarios. * User-driven triggers are supported, enabling developers to initiate specific evaluation cycles manually when necessary. ### VLOps Dashboard and User Experience * The VLOps Dashboard acts as a central hub where users can manage the entire ML lifecycle without needing deep knowledge of the underlying orchestration logic. * Users can trigger complex pipelines simply by issuing a message, abstracting the technical difficulties of cloud infrastructure. * The dashboard provides a visual interface for monitoring events, message flows, and evaluation results, improving overall transparency for data scientists and researchers. For organizations managing large-scale multimodal models, moving toward an event-driven architecture is highly recommended. This model reduces the overhead of maintaining rigid pipelines and allows engineering teams to focus on model quality rather than infrastructure orchestration.

mlopsmultimodal-aiorchestrationevent-driven-architecture+4
naver

Recreating the User's (opens in new tab)

The development of NSona, an LLM-based multi-agent persona platform, addresses the persistent gap between user research and service implementation by transforming static data into real-time collaborative resources. By recreating user voices through a multi-party dialogue system, the project demonstrates how AI can serve as an active participant in the daily design and development process. Ultimately, the initiative highlights a fundamental shift in cross-functional collaboration, where traditional role boundaries dissolve in favor of a shared starting point centered on AI-driven user empathy. ## Bridging UX Research and Daily Collaboration * The project was born from the realization that traditional UX research often remains isolated from the actual development cycle, leading to a loss of insight during implementation. * NSona transforms static user research data into dynamic "persona bots" that can interact with project members in real-time. * The platform aims to turn the user voice into a "live" resource, allowing designers and developers to consult the persona during the decision-making process. ## Agent-Centric Engineering and Multi-Party UX * The system architecture is built on an agent-centric structure designed to handle the complexities of specific user behaviors and motivations. * It utilizes a Multi-Party dialogue framework, enabling a collaborative environment where multiple AI agents and human stakeholders can converse simultaneously. * Technical implementation focused on bridging the gap between qualitative UX requirements and LLM orchestration, ensuring the persona's responses remained grounded in actual research data. ## Service-Specific Evaluation and Quality Metrics * The team moved beyond generic LLM benchmarks to establish a "Service-specific" evaluation process tailored to the project's unique UX goals. * Model quality was measured by how vividly and accurately it recreated the intended persona, focusing on the degree of "immersion" it triggered in human users. * Insights from these evaluations helped refine the prompt design and agent logic to ensure the AI's output provided genuine value to the product development lifecycle. ## Redefining Cross-Functional Collaboration * The AI development process reshaped traditional Roles and Responsibilities (RNR); designers became prompt engineers, while researchers translated qualitative logic into agentic structures. * Front-end developers evolved their roles to act as critical reviewers of the AI, treating the model as a subject of critique rather than a static asset. * The workflow shifted from a linear "relay" model to a concentric one, where all team members influence the product's core from the same starting point. To successfully integrate AI into the product lifecycle, organizations should move beyond using LLMs as simple tools and instead view them as a medium for interdisciplinary collaboration. By building multi-agent systems that reflect real user data, teams can ensure that the "user's voice" is not just a research summary, but a tangible participant in the development process.

mlopsaillmmultimodal-ai+5
coupang

Accelerating ML Development through Coupang (opens in new tab)

Coupang’s internal Machine Learning (ML) platform serves as a standardized ecosystem designed to accelerate the transition from experimental research to stable production services. By centralizing core functions like automated pipelines, feature engineering, and scalable inference, the platform addresses the operational complexities of managing ML at an enterprise scale. This infrastructure allows engineers to focus on model innovation rather than manual resource management, ultimately driving efficiency across Coupang’s diverse service offerings. ### Addressing Scalability and Development Bottlenecks * The platform aims to drastically reduce "Time to Market" by providing "ready-to-use" services that eliminate the need for engineers to build custom infrastructure for every model. * Integrating Continuous Integration and Continuous Deployment (CI/CD) into the ML lifecycle ensures that updates to data, code, and models are handled with the same rigor as traditional software engineering. * By optimizing ML computing resources, the platform allows for the efficient scaling of training and inference workloads, preventing infrastructure costs from spiraling as the number of models grows. ### Core Services of the ML Platform * **Notebooks and Pipelines:** Integrated Jupyter environments allow for ad-hoc exploration, while workflow orchestration tools enable the construction of reproducible ML pipelines. * **Feature Engineering:** A dedicated feature store facilitates the reuse of data components and ensures consistency between the features used during model training and those used in real-time inference. * **Scalable Training and Inference:** The platform provides dedicated clusters for high-performance model training and robust hosting services for real-time and batch model predictions. * **Monitoring and Observability:** Automated tools track model performance and data drift in production, alerting engineers when a model’s accuracy begins to degrade due to changing real-world data. ### Real-World Success in Search and Pricing * **Search Query Understanding:** The platform enabled the training of Ko-BERT (Korean Bidirectional Encoder Representations from Transformers), significantly improving the accuracy of search results by better understanding customer intent. * **Real-time Dynamic Pricing:** Using the platform’s low-latency inference services, Coupang can predict and adjust product prices in real-time based on fluctuating market conditions and inventory levels. To maintain a competitive edge in e-commerce, organizations should transition away from fragmented, ad-hoc ML workflows toward a unified platform that treats ML as a first-class citizen of the software development lifecycle. Investing in such a platform not only speeds up deployment but also ensures the long-term reliability and observability of production models.

mlopsaimachine-learningfeature-engineering+5
coupang

Meet Coupang’s Machine Learning Platform | by Coupang Engineering | Coupang Engineering Blog | Medium (opens in new tab)

Coupang’s internal Machine Learning Platform (MLP) is a comprehensive "batteries-included" ecosystem designed to streamline the end-to-end lifecycle of ML development across its diverse business units, including e-commerce, logistics, and streaming. By providing standardized tools for feature engineering, pipeline authoring, and model serving, the platform significantly reduces the time-to-production while enabling scalable, efficient compute management. Ultimately, this infrastructure allows Coupang to leverage advanced models like Ko-BERT for search and real-time forecasting to enhance the customer experience at scale. **Motivation for a Centralized Platform** * **Reduced Time to Production:** The platform aims to accelerate the transition from ad-hoc exploration to production-ready services by eliminating repetitive infrastructure setup. * **CI/CD Integration:** By incorporating continuous integration and delivery into ML workflows, the platform ensures that experiments are reproducible and deployments are reliable. * **Compute Efficiency:** Managed clusters allow for the optimization of expensive hardware resources, such as GPUs, across multiple teams and diverse workloads like NLP and Computer Vision. **Notebooks and Pipeline Authoring** * **Managed Jupyter Notebooks:** Provides data scientists with a standardized environment for initial data exploration and prototyping. * **Pipeline SDK:** Developers can use a dedicated SDK to define complex ML workflows as code, facilitating the transition from research to automated pipelines. * **Framework Agnostic:** The platform supports a wide range of ML frameworks and programming languages to accommodate different model architectures. **Feature Engineering and Data Management** * **Centralized Feature Store:** Enables teams to share and reuse features, reducing redundant data processing and ensuring consistency across the organization. * **Consistent Data Pipelines:** Bridges the gap between offline training and online real-time inference by providing a unified interface for data transformations. * **Large-scale Preparation:** Streamlines the creation of training datasets from Coupang’s massive logs, including product catalogs and user behavior data. **Training and Inference Services** * **Scalable Model Training:** Handles distributed training jobs and resource orchestration, allowing for the development of high-parameter models. * **Robust Model Inference:** Supports low-latency model serving for real-time applications such as ad ranking, video recommendations in Coupang Play, and pricing. * **Dedicated Infrastructure:** Training and inference clusters abstract the underlying hardware complexity, allowing engineers to focus on model logic rather than server maintenance. **Monitoring and Observability** * **Performance Tracking:** Integrated tools monitor model health and performance metrics in live production environments. * **Drift Detection:** Provides visibility into data and model drift, ensuring that models remain accurate as consumer behavior and market conditions change. For organizations looking to scale their AI capabilities, investing in an integrated platform that bridges the gap between experimentation and production is essential. By standardizing the "plumbing" of machine learning—such as feature stores and automated pipelines—companies can drastically increase the velocity of their data science teams and ensure the long-term reliability of their production models.

mlopsaimachine-learningnlp+5